"The Software Search or Where did this Package Go?" page led me to a webpage with an interactive list which, in turn, led me to the location of the Crystal Converter software/add-in that I was looking for:
https://store.sap.com/sap/cp/ui/resources/store/html/SolutionDetails.html?pid=0000000333
Unfortunately, this page is broken. Click on the "Free" button and it directs you to the image file located further down the page. No download, no software, no luck. Click on the "Trial Version" button and you get to download the zip file and ... realize that the application within it ALSO doesn't work.
Honestly, does anything related to SAP not involve a waste of valuable time?